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Frequently Asked Questions
How many layers are included?
How long will each layer last?
What vehicles is this product available for?
Does my windshield need to be brand new?
Will Windshield Defense™ protect against rock strikes?
Can I use this product if I have Gorilla® Glass?
Windshield Defense™ Installation
Do I need to have a friend help me install the product?
We recommend having two people install Windshield Defense™ to help guide the film over the hood and onto the windshield. Having someone help you will make the installation much easier.
I bought the product, but don’t feel comfortable installing it myself. Can I bring this to my local window tint shop to have it installed?
Yes. Any automotive window tint shop should be able to install Windshield Defense™.
Should I replace my windshield wipers before installing your product?
Yes, it is essential to replace your windshield wiper blades before installing our product to prevent any scratching or potential damage.
How often should I replace my windshield wipers when using your product?
According to our manufacturer's guidelines, we recommend that windshield wipers should be replaced every 6 to 12 months for optimal performance and to ensure the safety and longevity of the product.
What is the optimal temperature range for installing Windshield Defense™?
Should I take the film out of the box and clean it before putting it on my Jeep®?
Do you recommend a specific paper towel to use for the installation process?
If I have Rain-X® or a hydrophobic ceramic coating on my glass, does it need to be removed before installing Windshield Defense™?
Does each layer need to be installed separately?
If I failed to align Windshield Defense™ on the windshield correctly, can I lift it off the glass and reposition it?
How much pressure should I apply when removing the installation solution with a squeegee?
What should I do if any of the film pops up during the installation process?
How long do I need to wait until I can clean the windshield?
Can Rain-X® be added on top of Windshield Defense™?
After I have installed Windshield Defense™, how long should I wait before driving the vehicle?
Curing times will vary according to your location, the time of day and weather conditions. The film will cure faster if you live in a warm, dry climate and cure slightly slower in colder, more humid locations.
How long should I wait after installing Windshield Defense™ before driving my Jeep® in the rain?
I installed the product and then a rock hit my windshield. How long do I need to wait before I can remove a layer?
How long will my order take to ship?
What countries do you ship to?
What is your policy on returns?
What if the product is damaged?
If your product is damaged during shipping, contact us at firstname.lastname@example.org for a full refund, including shipping and handling. We cannot accept responsibility for user damage and/or loss of parts during operation or use of your product. Read our full refund policy here.
What is the Windshield Defense™ Rebate Program?
Our Rebate Program is designed to reward customers who choose to have their Windshield Defense™ products professionally installed by a vendor. If you opt for professional installation, you will receive a $25 Visa gift card as a token of our appreciation.
How much can I get back from the Windshield Defense™ Rebate Program?
For every professional installation of our Windshield Defense™ product, you will receive a $25 Visa gift card. It’s our way of saying thank you for choosing our product and supporting our professional installers.
How long does it take to receive my rebate from the Windshield Defense™ Rebate Program?
Once you’ve submitted your rebate form, please allow 8-10 weeks for processing. However, it’s often sooner. We understand your anticipation and we strive to get your Visa gift card to you as quickly as possible.
What do I need to participate in the Windshield Defense™ Rebate Program?
To take part in our rebate program, you’ll need to provide some general information. This includes the date of purchase, installer company, part number of your Windshield Defense™ product, and the original receipt. Once you’ve gathered these details, simply submit them through our rebate form.
Where do I submit my information for the Windshield Defense™ Rebate Program?
To submit your information for the rebate, please fill out the rebate form. Make sure you have all the required information on hand to ensure a smooth process.
Can I claim the rebate if I installed the Windshield Defense™ product myself?
The rebate program is specifically for Windshield Defense™ products that have been professionally installed by a vendor. If you’ve installed the product yourself, we’re thrilled you’ve chosen Windshield Defense™, but you won’t be eligible for the rebate.